mbx96 Privacy Policy
How mbx96 collects, uses, and safeguards your personal information — because trust is the foundation of every bet.
Introduction
Welcome to mbx96. We are committed to protecting the privacy and personal data of every player who registers with our platform. This Privacy Policy explains in clear terms what information we collect when you use mbx96, how we use that information, who we may share it with, and what rights you hold over your data. By accessing or using the mbx96 website, you confirm that you have read, understood, and agreed to the practices described in this policy.
mbx96 serves the Bangladesh market, providing cricket betting, live casino games, slots, and crash games to adults aged 21 and above. We process personal data responsibly and take all reasonable steps to ensure it remains secure at every stage — from account creation and deposits via bKash or Nagad, through to withdrawal and account closure.
Information We Collect
When you register and use mbx96, we collect certain categories of personal information that are necessary to provide our services, verify your identity, process payments, and comply with applicable regulations. The categories of information we collect include:
- Identity data: full name, date of birth, nationality, and government-issued ID details provided during KYC verification.
- Contact data: email address, mobile phone number, and residential address (city or district, e.g., Dhaka, Chittagong, Sylhet).
- Financial data: transaction history, deposit and withdrawal records linked to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other approved payment methods.
- Technical data: IP address, device type, browser type and version, operating system, session duration, and pages visited.
- Gameplay data: betting history, game preferences, wagering patterns, and responsible gaming settings (e.g., deposit limits, session reminders).
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is strictly required by law and you have explicitly consented.
How We Use Your Information
mbx96 processes your personal data strictly for legitimate and necessary purposes. We do not use your data for any purpose beyond what is described in this policy without your prior consent. The primary purposes for which we use your information are:
- Account management: creating and maintaining your mbx96 account, verifying your identity during registration and KYC checks, and processing deposits and withdrawals.
- Service delivery: providing access to cricket betting, live casino, slots, crash games, and all other gaming features available on mbx96.
- Customer support: responding to your queries, processing complaints, and providing technical assistance when you contact our support team.
- Promotions and bonuses: sending you relevant offers, welcome bonuses, free spins, and seasonal promotions — including Eid, Pohela Boishakh, and BPL match events — when you have opted in to receive communications.
- Fraud prevention and responsible gaming: monitoring account activity to detect unusual patterns, prevent fraud, and enforce responsible gaming measures including deposit limits and self-exclusion for players who request it.
Payment & Transaction Data
mbx96 supports popular Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international card options like Visa and Mastercard. When you make a deposit or request a withdrawal, our payment processing partners handle the transaction. We retain transaction records — including amounts, timestamps, and payment method identifiers — for audit, anti-money-laundering compliance, and customer dispute resolution purposes. We do not store full card numbers or mobile banking PINs on our servers.
All payment transactions on mbx96 are routed through encrypted channels. bKash and Nagad transactions are processed via their respective secure APIs. Your financial credentials are never exposed to mbx96 staff members.
Cookies & Tracking Technologies
mbx96 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged into your account, and understand how you navigate through the site. We use the following types of cookies: essential cookies (required for core site functionality, such as session management and security), performance cookies (anonymous analytics to identify popular games and pages), and preference cookies (saving your language choice, display settings, and notification preferences).
You may configure your browser settings to refuse or delete cookies at any time. Please be aware that disabling essential cookies may affect your ability to use certain features of the mbx96 platform, including staying signed in to your account.
Data Sharing & Third Parties
mbx96 does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. We may share your data with trusted service partners only to the extent necessary to deliver our services, and only under strict contractual obligations that require them to protect your data. These partners include:
- Payment processors: bKash, Nagad, Rocket, Upay, and international card networks to facilitate deposits and withdrawals securely.
- Game providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and other licensed studios whose games you access through mbx96 — they may receive anonymous session identifiers.
- Legal and regulatory authorities: if we are required by law, court order, or regulation to disclose certain data, we will comply while notifying you where permitted.
We require all third-party partners to maintain the same high standards of data security that mbx96 applies internally. They are not permitted to use your data for any purpose other than the specific service they provide to us.
Data Retention
mbx96 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Account data is retained for the duration of your active membership. If you close your account, we will retain transaction and identity records for a minimum period as required for financial compliance and dispute resolution purposes.
When your data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you as an individual. We review our data retention schedules regularly and ensure that personal data is not held beyond the period for which it serves a clear, documented purpose.
Security Measures
The security of your personal data is a top priority for mbx96. We implement a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls, regular security audits and vulnerability assessments, staff training on data protection practices, and two-factor authentication options for account access.
While we take all reasonable measures to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your mbx96 account, never share your login credentials with anyone, and contact us immediately at [email protected] if you suspect any unauthorised activity on your account.
Your Rights Over Your Data
As a user of mbx96, you have a number of important rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting us at [email protected]:
- Right of access: request a copy of the personal data we hold about you.
- Right to rectification: ask us to correct inaccurate or incomplete personal data.
- Right to erasure: request deletion of your personal data, subject to any legal obligations to retain it.
- Right to restriction: ask us to limit how we process your data in certain circumstances.
- Right to withdraw consent: where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
Age Restriction Policy
mbx96 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register, deposit, wager, or participate in any gaming activity on mbx96. We enforce age verification during the registration and KYC process, and any account found to belong to a person under 21 will be immediately suspended and all funds returned.
21+ only. mbx96 complies with age restriction requirements. If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.
Changes to This Privacy Policy
mbx96 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or via a prominent notice on the mbx96 website. The date at the top of this policy reflects when it was last revised. We encourage you to review this policy periodically so you remain informed about how we protect your data.
Your continued use of mbx96 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact us to request account closure.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way mbx96 handles your personal data, our dedicated privacy support team is ready to assist you. We aim to respond to all data-related enquiries within 5 business days.
You can reach our privacy team by email: [email protected]
Ready to Play at mbx96?
Explore cricket betting, live casino, slots, and more — all on Bangladesh's trusted gaming platform. Your privacy is protected every step of the way.